Social Messaging Apps For Marketers Online Certificate Course
About Course
This video course teaches you how to harness the combined power of social media and social messaging apps as a highly effective marketing strategy. Unlike traditional approaches focused on attracting a large number of new customers, the real strength of social messaging lies in nurturing the quality of your existing leads and driving conversions.
You will learn how to seamlessly integrate social messaging platforms like Facebook Messenger and WhatsApp into your overall marketing plan to generate more qualified leads and increase sales. The course explores various messaging channels including SMS and other emerging platforms, explaining their unique benefits and how to use them strategically.
Key concepts such as conversational commerce are introduced to help you understand how real-time, interactive communication with customers can boost engagement and sales. You will also learn how to implement chatbots to automate conversations and provide instant responses, enhancing customer experience without constant manual effort.
The course guides you through the basics of building an app tailored for social messaging and sales, as well as how to effectively collect and manage contact information for ongoing marketing efforts. Best practices for building genuine relationships through these platforms and converting interactions into sales are covered thoroughly to help you maximize results.
By the end of this training, you’ll be equipped with the knowledge and tools to use social messaging apps as a powerful extension of your social media marketing, driving deeper connections and higher revenue for your business.
What Will You Learn?
- The Power of Social Messaging Apps
- What is Conversational Commerce?
- Best Practices for Building Relationships and Making Sales
Course Content
Introduction
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Introduction
01:11
The Power of Social Messaging Apps
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The Power of Social Messaging Apps
06:34
Facebook Messenger and WhatsApp – The Big Ones
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Facebook Messenger and WhatsApp – The Big Ones
05:12
SMS and Other Messaging Platforms
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SMS and Other Messaging Platforms
06:49
What is Conversational Commerce?
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What is Conversational Commerce?
05:02
Messaging Apps for Sales
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Messaging Apps for Sales
02:16
Chatbots
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Chatbots
03:18
Building an App
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Building an App
08:31
Collecting and Managing Contact Details
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Collecting and Managing Contact Details
02:52
Best Practices for Building Relationships and Making Sales
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Best Practices for Building Relationships and Making Sales
03:41
Internal Uses, Providing Services and More
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Internal Uses, Providing Services and More
03:06
Conclusion
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Conclusion
00:40
