Performance Management Online Certificate Course

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About Course

Performance management is more than just an annual review—it’s about creating a shared sense of direction, purpose, and accountability between employees and their organization. When everyone is aligned on priorities, goals become clearer, productivity increases, and teams operate more effectively.

This training explores how to build a strong performance management process that fosters growth, improves communication, and drives results. You’ll learn how to set meaningful goals, provide constructive feedback, and coach employees in a way that supports both their development and the organization’s mission. By understanding how to monitor progress and address performance challenges early, you can create a more agile, responsive, and motivated workforce.

Whether you’re a manager looking to guide your team more effectively or an employee wanting to take charge of your own development, these strategies will help you create stronger relationships, reduce misunderstandings, and navigate change with confidence. With the right tools and mindset, performance management becomes a continuous, supportive process that fuels success for everyone involved.

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What Will You Learn?

  • How to Set Clear Expectations – You’ll learn how to establish specific, measurable goals so your team knows exactly what success looks like.
  • How to Give Constructive Feedback – You’ll develop the skills to deliver feedback that motivates improvement and builds trust, even during difficult conversations.
  • How to Monitor and Measure Performance – You’ll understand how to track progress using both data and observation, helping you identify strengths and areas that need attention.
  • How to Address Underperformance Effectively – You’ll learn how to recognize performance issues early and respond with clarity, fairness, and a structured plan for improvement.
  • How to Align Individual and Team Goals with Organizational Strategy – You’ll discover how to connect everyday work to big-picture objectives, increasing engagement, accountability, and results.

Course Content

Performance Management, Pt 1

  • Module 1: Introduction to Performance Management
    01:25
  • Module 2: Setting Clear Expectations
    11:52
  • Module 3: Monitoring and Measuring Performance
    08:49
  • 📝 Multiple‑Choice Quiz (Modules 1–3)
  • 💼 Assignment — Applying What You Learned

Performance Management, Pt 2

Performance Management, Pt 3

Performance Management, Pt 4

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